Crystal Group
Crystal Group
Designed & Manufactured in the USA
Veteran-owned Small Business
1.877.279.7863
Hiawatha, IA 52233-1204
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Fiber OpticsRiserMotherboard System

For more information, or to activate CrystalGuard click here.

Is the warranty on your Crystal server going to expire in the near future? We would like to offer extended protection through .

is a comprehensive protection program for the investment you made when you purchased your Crystal server. Our technical support team is available 24/7/365 to help with any questions or concerns you might have. Should a repair be necessary, offers 3 increasing levels of extended protection, called shields, extending your warranty by up to 3 additional years. Each shield covers labor and hardware costs as listed below:

Bronze Shield
24/7/365 Technical Support
5 Day depot repair
Customer pays for unit to be shipped to Hiawatha. Crystal Group pays shipping back to customer site.
Crystal technician may be dispatched to customer site.
Up to 3 additional years available for purchase.

Silver Shield
24/7/365 Technical Support
Next day, on-site repair: Crystal Group pays for parts shipped to customer site and for the on-site technical support by a Crystal-qualified technician.
Up to 3 additional years available for purchase.

Gold Shield
24/7/365 Technical Support
Gold Reserve Kit
Same day, 4 hour, on-site repair by a Crystal-qualified technician.
Up to 3 additional years available for purchase.

If you are unsure about when your original warranty expires, enter the serial number(s) of your Crystal units in the fields below to generate a list of current warranty expiration dates. From this list you can select the units for which you would like to purchase or simply request for a sales representative to give you a call. Once you submit this form, your Crystal sales representative will contact you with the program specifics.

is available for all Crystal servers that are currently covered under the original warranty period.

... Ready for action when duty calls!



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