Systems Integration

• Specifying components and software requirements
• Procurement, Integration and Support of all third party components & software
• Management and Integration of Customer Supplied Software & Hardware
• Layout, assembly, wiring, and testing of complete rack systems
• Systems level industry certifications
• In-field installation and implementation support

Third Party Equipment - Procurement, Integration and Support
Crystal will specify, procure, integrate, and provide tier-one support for all third party hardware & software making Crystal a one-stop vendor for all of your systems requirements. If you know what you want, tell us. If you want us to make recommendations, we will do that as well. No need to call a different vendor to place orders, no need to place multiple calls to track ship dates, no need to pay multiple invoices and most importantly, no need to place calls to different vendors to solve a technical support issue. Because we support the entire system, you won't ever hear us tell you that your problem is "not our problem".

Customer Supplied Hardware and Software Management
If you wish to provide some or all of a systems components or software, Crystal will inventory those items in a separate "customer stores" inventory system. For hardware items, we will receive, warehouse & insure, install, configure, and test them as part of the integration process. We will also maintain complete records of all components by serial number and match them to specific orders, chassis and / or rack systems so that when you want to know where specific components are located, we can tell you quickly and easily. This is especially important when there is a vendor recall or service bulletin.

If we manage your software application inventory, we will track the revision numbers for every shipment and we will provide complete revision upgrades for any service units at your direction. We can also directly duplicate OS configurations as well as provide OS license management.

Crystal does Racks like no one else does Racks.
For over a decade, Crystal has been building, testing and installing complex rack based server architecture for the communications industry. Crystal rack systems are found in CO's and Data Center's around the world driving mission critical service applications. Companies like AOL, MCI / Worldcom, UUNet, and West Corporation trust Crystal with the design, assembly and testing of complete rack based server installations.

Crystal can provide rack integration services for non-Crystal hardware applications or Crystal can provide complete Crystal server based rack assemblies, turnkey, ready to install - or if you like - Crystal technicians will install them for you as well. All of Crystal's integrated rack systems are custom tailored to each user's needs.

Rack Integration for Non-Crystal Products:
Crystal specializes in the design, assembly, testing, and installation of complex rack based applications. Regardless of the components chosen, Crystal will provide rack type and layout consulting, cable management designs, component procurement, rack / system assembly, and complete rack system testing.

Crystal is at home with -48VDC, +24VDC, and standard AC power configurations including tailored power bus architecture and DC fuse panels. Crystal will terminate all cabling to precut pigtails, patch panels, or punch down blocks based upon design requirements. And all cabling will be labeled and color-coded for easy site installation and service.

Completed racks are crated for shipping in a manner that eliminates freight damage and maximizes ease of installation. And if requested, Crystal will provide complete site survey, site installation, and post sales support services around the world.

Crystal will source and install all of the rack peripherals you need for a complete system installation including Ethernet switches, routers, storage, terminals / consoles, UPS and power control systems, demarcation devices, and multiple circuit power bus systems. Crystal will also inventory, install and test customer provided peripherals and software to meet your specifications. For customer provided products, Crystal maintains a customer inventory based MRP structure to provide timely asset management data upon request.

Rack Integration for Crystal Based Applications:
When you add Crystal' s high reliability server architecture and Crystal's exclusive QuickConnect® cable management system to the integration capabilities listed above, you get the most advanced, space efficient, and easy to service rack installations available.

Using Crystal's QuickConnect cable management system, racks can be completely assembled, wired, and tested at Crystal's facility prior to shipment. After test, the servers simply slide out for easy packaging and shipping and when they arrive at your destination, installation is as simple as putting the rack in place, sliding the servers into place, plugging in the applicable I/O and powering up.

Crystal can cut rack installation time from days to only hours - reducing your overhead and eliminating improper cabling issues at the same time.

Systems level industry certifications
Just because you purchase a product / server that has a specific certification attached doesn't mean it will remain certified once you change the configuration by adding new components, peripherals, etc. Simply changing a hard drive size / brand or changing the NIC will likely require the system to be re-certified. To properly comply with industry / country certifications, the complete system as shipped / installed must be certified in it's delivered form.

Certifications are complicated and can require significant time and expense to accomplish correctly. At Crystal we have been providing integration and certification services for over a decade. If your application or product requires specific systems level certifications, Crystal can provide these services for you. Crystal can design products to meet specific certifications, or we can provide the integration and certification services for products provided by third party suppliers. And if Crystal provides the certifications, Crystal will also support you in the event that specific agencies or countries challenge your product certifications. This service alone has saved numerous clients significant time and expense.

Crystal maintains relationships with multiple national testing labs to provide the following certifications:

• Safety: UL 1950 / CSA C22.2-950 / IEC 60950 / EN 60950
• Emissions: FCC Part 15, Subpart B, ICES-003 (Canada), EN 55022 / CISPR 22, EN 61000-3-2 - Harmonics, EN 61000-3-3 - Flicker
• Immunity: EN 55024 / CISPR 24, IEC 61000-4-2 - ESD, IEC 61000-4-3 - Radiated RF, IEC 61000-4-4 - EFT, IEC 61000-4-5 - Surge, IEC 61000-4-6 - RF Conducted, IEC 61000-4-11 - Voltage dips, interrupts & variations
• NEBS: Levels 1, 2 or 3
• Certification Marks: UL, C-UL, CE, and NEBS.
• Other country certifications are available on a case-by-case basis.